tap&eat

Your restaurant. One system.

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The tap&eat point of sale on an iPad and an iPhone, taking an order

Get the highlights.

Watch the film

Order from the table. Scan, browse and order. No app to install.

A restaurant's tap&eat menu on a phone, opened from the table

An AI waiter that talks. In the guest’s own language.

The AI waiter describing the pizzas on the menu

Self-order kiosks. Guests order and pay on their own, so the queue moves.

A dish on the tap&eat self-order kiosk

The kitchen sees it instantly. Every order, every station, live.

Orders arriving on the tap&eat kitchen display

mada and Apple Pay. With ZATCA e-invoicing built in.

Paying a bill with Apple Pay, mada, Visa or Mastercard

Every branch on one screen. Sales, menus and staff in the owner dashboard.

The tap&eat owner dashboard on a laptop
One platform

Most restaurants juggle a paper menu, a booking tool and a till that doesn’t talk to the kitchen. tap&eat puts guests, staff, the kitchen and the back office on one system.

Every order.
One POS.

The tap&eat POS taking an order, with the menu in photos and the cart below
A guest adding a dish to their order on their phone

Guests order from their own phone.

Staff add the rest at the counter, with every dish in photos, and every order lands in one place.

Inside a tap&eat restaurant

Follow the order.

  1. The room

    Every guest, staff and owner touchpoint, on one system.

  2. QR menu

    Guests scan the table and see the live menu.

  3. AR menu

    Dishes appear in 3D on the table before anyone orders.

  4. AI waiter

    Or guests just ask, out loud, in their own language.

  5. Kiosk

    At the counter, kiosks take the order and the payment.

  6. Payments

    mada, Apple Pay or card, with a ZATCA e-invoice.

  7. Kitchen

    The kitchen sees every order the moment it lands.

  8. Cashier

    Staff run the floor, the tables and the bills from the POS.

  9. Bookings

    Reservations arrive with pre-orders and deposits.

  10. Owner

    And the owner sees all of it, live, from the office.

Every branch.
One screen.

The tap&eat owner dashboard on a laptop, showing sales and orders

Sales, orders, menus and branches in one view, on any browser.

Take a closer look.

Everything an owner needs to run the business.

Order and revenue analytics on an iPad

Know your numbers.

Orders, revenue, prep times and how guests pay, for today, this week or the last 90 days.

AI voice waiter

Just ask.

Guests talk to the menu in whatever language they speak. The AI waiter understands around 99 languages, answers in the same one, recommends dishes and builds the order, in the tap&eat app and on the web.

  • The AI waiter listening

    Listening.Hold to speak, in any language.

  • The AI waiter answering

    Answering.It replies in the same language, from the restaurant’s own menu.

  • Suggested dishes shown as cards

    Suggesting.Dishes appear as cards, with a warning if they clash with the guest’s allergies.

Every detail on the menu.

What guests see at the table, live in tap&eat restaurants today.

Nutrition on every dish.

Calories, protein, carbs and fat, the walking time to burn it off, and allergens such as gluten, nuts and dairy. Guests save their allergies once, and the AI waiter warns them.

A dish showing 844 kcal and 184 minutes of walking

See it before you order.

Dishes in 3D and augmented reality, right on the table.

A dessert shown in augmented reality on a phone held over a table

9 languages.

Arabic, English, Spanish, German, Chinese, Hindi, Malay, Urdu and Tagalog, for residents and visitors alike.

The menu's language picker with nine languages

Arabic first.

Right to left, from the menu to the bill.

A dish on the Arabic menu
Built for Saudi Arabia

Compliant from day one.

  • ZATCA Phase 2 e-invoicing.

    Signed invoices, QR codes and reporting for both B2C and B2B sales, built into the platform.

  • mada, Apple Pay, Visa and Mastercard.

    Local payments at the table, at the kiosk and at the till.

  • SFDA calorie labelling.

    Calories on every dish, with the daily calorie guidance that SFDA asks restaurant menus to show.

  • Arabic receipts on existing printers.

    Receipts print in clear Arabic on the thermal printers restaurants already use, such as Sunmi and Xprinter.

For every kind of venue.

And food complexes, where one menu link serves every restaurant inside.

Business model

Free to start.
Built to grow.

Restaurants start free and upgrade as they grow. tap&eat earns from subscriptions, add-ons, payments and AI.

  • Starter

    Free

    One restaurant and one branch, to get going.

  • Basic

    SAR 259 /month

    Up to five branches, with inventory. SAR 2,899 a year.

  • Premium

    SAR 559 /month

    Up to five restaurants with ten branches each, and advanced inventory. SAR 4,999 a year.

  • Partner

    First year free

    For restaurants that take their payments through tap&eat.

  • Subscriptions

    Monthly and yearly plans.

  • Add-ons

    Extra features and branches, from SAR 19.95 a month.

  • Payments

    A fee on orders and bookings paid through tap&eat.

  • AI credits

    Prepaid credits for the AI waiter, charged by use.

Already in service.

  • 2021First launched in Saudi Arabia.
  • 6 live appsThe guest app, web ordering, the POS on iPad and Android, the iPad kiosk and the owner dashboard.
  • RiyadhRestaurants and food complexes ordering through tap&eat today.
  • 4 waysto earn: subscriptions, add-ons, payments and AI credits.

Invest in tap&eat

tap&eat is raising its Series A. Register your interest and the hads_ team will get in touch to talk through the round.

Series A

SAR 10 million

Fueling the next phase of growth: Saudi expansion through technology, commercial growth and operational excellence.

  • Team and talent75%SAR 7.5M
  • Technology and growth15%SAR 1.5M
  • Operations5%SAR 0.5M
  • Reserve5%SAR 0.5M
Register interest

Non-binding. No payment is taken on this site. Takes about a minute. How rounds work

Register interest in tap&eat

Tell us a little about yourself, and the hads_ team will get in touch to talk through the round.

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Questions? Answers.

Is tap&eat live?

Yes. Restaurants in Riyadh take orders through tap&eat today. Six apps are live: the guest app, the POS and the iPad kiosk on the App Store, the POS for Android on Google Play, ordering on the web with nothing to install, and the owner dashboard.

Who is tap&eat for?

Restaurants, coffee shops, bars and lounges, hotels, food trucks, events and food complexes, from a single venue to groups with many branches.

How does tap&eat make money?

Through monthly and yearly subscriptions, paid add-ons and extra branches, a fee on payments processed through tap&eat, and prepaid credits for the AI waiter.

Does tap&eat support ZATCA e-invoicing?

Yes. tap&eat includes ZATCA Phase 2 e-invoicing, with signed invoices, QR codes and reporting for B2C and B2B sales.

Who builds tap&eat?

tap&eat is designed, built and run by hads_, a Saudi product studio that creates, develops and launches its own digital products.

How do I invest?

Register your interest with the form on this page. The hads_ team will get in touch to talk through the round and its terms.

Is registering interest binding?

No. It only tells us you’d like to hear more. No payment is taken on this site, and nothing on this page is an offer of securities.